USWMS Privacy Policy

Effective Date: July 29, 2026

Moncayo Systems provides USWMS, a warehouse management application used by authorized organizations and their approved employees and users.

This Privacy Policy explains the types of information USWMS may collect, how that information is used, how it may be shared, and the choices available to authorized users and participating organizations.

1. Scope

This policy applies to information processed through the USWMS application, related cloud services, support communications, and operational exports generated through the system.

USWMS is a controlled-access business application. It is not intended for general consumer registration.

2. Information We May Collect

Account and Employee Information

USWMS may process information associated with an authorized user account, including:

  • Employee name

  • Employee number or internal identifier

  • Business email address

  • Assigned organization

  • Assigned warehouse

  • User role

  • Permission settings

  • Account status

  • Authentication and account-reset information

Device and Session Information

USWMS may process information used to secure and operate access to the system, including:

  • Device identifier

  • Session identifier

  • Application version

  • Operating system or device type

  • Login and authentication status

  • Security and lockout events

  • Session and permission-refresh information

Warehouse and Operational Information

USWMS may process information entered, scanned, imported, generated, or maintained as part of warehouse operations, including:

  • Inventory identifiers

  • Product descriptions

  • Sizes, widths, grades, weights, and quantities

  • Warehouse and storage locations

  • Customer and account information

  • Purchase order and release information

  • Vehicle, trailer, seal, carrier, and shipment information

  • Receiving and shipping dates

  • Load plans

  • Bills of Lading

  • Packing Lists

  • Trailer Inspection information

  • Inventory movements

  • Returns and reconciliation information

Activity and Audit Information

USWMS may maintain operational and security records, including:

  • Receiving activity

  • Loading and scanning activity

  • Inventory movements

  • Administrative decisions

  • Permission changes

  • Corrections and overrides

  • Document generation

  • Authentication activity

  • Device and session actions

  • User and system audit events

Support Information

When a user or organization contacts support, we may receive:

  • Name

  • Business contact information

  • Description of the issue

  • Screenshots or documents voluntarily provided

  • Device and application information

  • Relevant operational references

Users should not send passwords, PINs, access tokens, or other secret credentials through support messages.

3. How Information Is Used

USWMS information may be used to:

  • Authenticate authorized users

  • Apply roles and permission settings

  • Provide warehouse and inventory functions

  • Process receiving and outbound activity

  • Generate operational documents

  • Maintain shipment and inventory history

  • Support multi-device synchronization

  • Maintain security, audit, and accountability records

  • Investigate errors, discrepancies, and unauthorized activity

  • Provide technical and operational support

  • Improve reliability, security, and system performance

  • Comply with contractual, legal, and recordkeeping obligations

4. How Information Is Shared

USWMS information may be available to:

  • The organization that authorized the user’s account

  • Authorized supervisors and administrators

  • Other authorized users where required for warehouse operations

  • Service providers supporting application hosting, authentication, data storage, security, or communications

  • Government authorities or other parties when required by law

Moncayo Systems does not sell personal information.

USWMS does not use warehouse or employee information for third-party behavioral advertising.

5. Service Providers

USWMS may rely on third-party service providers for services such as:

  • Cloud hosting

  • Authentication

  • Database services

  • Application distribution

  • Email or support communications

  • Security and technical monitoring

These providers may process information only as needed to provide their services and are subject to their own terms and privacy practices.

6. Data Retention

Information is retained for as long as reasonably necessary to:

  • Operate USWMS

  • Maintain inventory, shipment, audit, and business records

  • Support authorized organizations

  • Resolve disputes or discrepancies

  • Protect system security

  • Meet legal, contractual, or regulatory obligations

Retention periods may vary by organization, record type, operational need, and applicable law.

7. Local Device Storage

USWMS may store limited account, permission, configuration, inventory, or operational information on an authorized device to support application performance and approved offline operation.

Authorized organizations are responsible for maintaining reasonable physical and account security on devices used to access USWMS.

Users should:

  • Protect their device login

  • Avoid sharing employee credentials

  • Report lost or stolen devices promptly

  • Log out when directed by their organization

  • Follow company device-security policies

8. Security

Moncayo Systems uses reasonable administrative, technical, and organizational safeguards designed to protect USWMS information.

These safeguards may include:

  • Account authentication

  • Role and permission controls

  • Tenant and warehouse separation

  • Session and device checks

  • Secure credential storage

  • Server-side authorization

  • Audit logging

  • Access restrictions

  • Controlled production actions

No system can guarantee absolute security. Authorized users must protect their credentials and report suspected misuse promptly.

9. User and Organization Responsibilities

Authorized organizations control employee access, roles, permissions, and operational use of USWMS.

Users must:

  • Use only their assigned account

  • Keep credentials confidential

  • Avoid accessing information outside their responsibilities

  • Follow organizational policies

  • Report suspected unauthorized access

  • Avoid entering unnecessary personal or sensitive information

10. Account Access, Correction, and Deletion Requests

Requests concerning an employee account or warehouse information should generally be submitted first to the organization that authorized the account.

Requests may also be sent to:

Privacy Contact: [PRIVACY EMAIL]

Please include:

  • Your name

  • Your organization

  • Your employee or account identifier, when applicable

  • A description of the request

Certain operational, shipment, inventory, security, or audit records may need to be retained for legitimate business, contractual, security, or legal purposes.

11. Children’s Privacy

USWMS is a business and warehouse operations application. It is not intended for children under 13, and Moncayo Systems does not knowingly provide USWMS accounts directly to children.

12. Changes to This Policy

This Privacy Policy may be updated as USWMS, legal requirements, or data practices change.

The updated policy will be posted on this page with a revised effective date.

13. Contact

Questions about this policy may be directed to:

Moncayo Systems
Privacy: [PRIVACY EMAIL]
Support: [SUPPORT EMAIL]
Website: moncayosystems.com

© 2026 Moncayo Systems. All rights reserved.